FAQs
Drowse & Rose – Frequently Asked Questions
1. What makes Drowse & Rose sleep masks different?
Our deep sleep masks are designed with ultra-soft, breathable fabric that contours perfectly to your face. Unlike ordinary masks, ours block 100% of light while maintaining comfort — no pressure on your eyes, no tight straps, just pure blackout bliss.
2. How do I wear the sleep mask properly?
Simply place the mask over your eyes and adjust the strap to fit snugly — but not too tight. Make sure the mask sits comfortably and blocks light from all angles. It’s ideal for side, back, and stomach sleepers.
3. Can I wash the sleep mask?
Yes! All our sleep masks are hand-washable. Use mild soap and cold water, then air-dry flat. Avoid machine washing or drying, as this can damage the materials and shape.
4. Will the mask leave marks on my face or mess up my hair?
Not at all. We use adjustable, gentle straps and skin-friendly fabric to prevent creases and tension. You can wake up refreshed — no lines, no frizz.
5. Is it good for meditation or travel?
Absolutely. Whether you’re on a plane, meditating, or taking a power nap, our mask helps you relax faster by blocking out visual distractions completely.
6. Do you ship internationally?
Currently, we ship across the USA with fast, reliable delivery. We’re expanding soon — stay tuned! For now, make sure to select the right country and currency at checkout.
7. How long does shipping take?
Orders are processed within 1-2 business days, and most customers in the US receive their packages within 3–7 business days depending on the shipping method chosen.
8. What if I’m not satisfied with my purchase?
We offer a 30-day satisfaction guarantee. If you're not happy, contact our support team at support@drowseandrose.com and we’ll help with a return or replacement.
9. Do you offer any discounts or bundles?
Yes! Subscribe to our newsletter and get 10% off your first order. We also run seasonal offers and bundle discounts — check the homepage or product page banners for updates.
10. Where is Drowse & Rose based?
We’re a proudly Bangladesh-founded brand serving the US market — built by dreamers for dreamers, with a mission to help people sleep deeper and live better.
🌙 Need More Help?
Still have questions? Reach out to us anytime at support@drowseandrose.com or via our Contact Us page. We’re happy to help!